Paying for basic services in Mazatlán can seem confusing, especially if you're a foreigner or don't live there permanently. Here's a step-by-step guide on how to do it quickly and easily.
💧 How to pay your water bill (JUMAPAM)
Online option
You can pay on the official JUMAPAM website:
👉 https://pagoenlinea.jumapam.gob.mx
You only need the user code that appears on your receipt.
In-person option
You can also pay at:
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Aquamatics (24-hour self-service at Plaza Acaya, Soriana Insurgentes, etc.)
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Authorized stores such as Kiosko, Walmart, Elektra, Aurrerá, Soriana and Banco Azteca.
Direct debit
You can set up automatic payments with your debit card. It's ideal if you're not in Mazatlán all the time. You only need:
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INE of the holder
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Bank card
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Proof of no outstanding balance
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Fill out the form at our offices or online
⚡ How to pay your electricity bill (CFE)
Online option
Download the CFE Contigo app (iOS or Android) or go to:
👉 https://app.cfe.mx/MiEspacio
Steps:
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Register with your service number.
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Check your current receipt.
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Select “Pay online”.
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Choose card or bank account.
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Save your digital receipt.
💡 You can also pay with your banking app (BBVA, Banorte, etc.).
In-person option
You can go to:
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CFEMáticos (some open 24/7)
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OXXO stores, Walmart, Elektra, 7-Eleven , etc.
⚠️ Tip: Never click on links in WhatsApp or SMS messages. Only pay on official websites.
🌐 How to pay your internet bill
It depends on the provider, but generally you can pay:
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On their website (Izzi, Telmex, Totalplay, etc.)
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From your banking app
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In stores like OXXO, Walmart or Elektra
📲 Most companies allow you to schedule automatic payments by card or SPEI.
🧳 Tips for foreigners or non-residents
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Direct debit your payments : avoid extra charges or unexpected cuts.
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Keep digital copies of your receipts in case you need to verify payments.
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Use Mexican banking apps if you have an account; many allow you to pay directly.
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If you don't have an RFC (tax ID) , you can ask the owner or administrator of your property for support in making payments on your behalf.
Did you find this guide helpful?
Explore more articles with real estate tips, procedures, advice for tenants and buyers on our blog.
📞 Do you have questions or need help with your property in Mazatlán? Contact us!
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